SBP Africa Recruitment Application 2021

SBP Africa Recruitment Application 2021 – Apply Now

SBP Africa is a reputable firm in Ghana.

The following positions are available at SBP Africa . Explore for your position of choice and then apply according to the information provided.

Job Title: Customer Service Executive

Detail

Responsible for providing outstanding customer service and assistance to customers, dispatch, and drivers.

Responsibilities

Provide excellent customer service to existing and potential customers.
Commit to providing excellent customer service.
Respond to incoming customer and contractor calls, emails, and social media interactions.
Enter and book orders into our systems.
Responsible for pickup, on-demand transport, and deliveries
Keep records of customer interactions, process customer accounts, and file documents within our customer database.
Help promote the company’s services by enhancing customer satisfaction and encouraging repeat business.
Help train and orient new customer service representatives as needed.
Help promote a positive office environment by having a motivated, friendly, and professional attitude.
Other duties assigned.

Job Qualifications

Minimum of first degree or HND.
Minimum of 2 years experience in customer service in express business, logistics, or courier service.
Strong problem-solving and organizational skills to resolve issues efficiently.
Strong computer skills particularly Microsoft office.
Ability to fit in a multicultural work environment.

Interested applicants should click here to apply.

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