MTN Ghana Recruitment 2024/2025
MTN Ghana Recruitment: Apply Now
MTN Ghana has published new opportunities for 2024. See Full details below
Overview of MTN Ghana
Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia, and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen, and Zambia. MTN’s brand is the most valuable in Africa and is ranked in the top 100 brands worldwide. MTN’s shares constitute the biggest primary listing on the JSE – Africa’s largest stock exchange.
The following positions are available at MTN Ghana . Explore for your position of choice and then apply according to the information provided.
Available MTN Ghana Application 2024 Positions and Details
Job Title: Analyst, Customer Knowledge Management
Role
Support the application of analytics to build a customer knowledge base. Drive customer insights through the synthesis of customer behavior and business resources to enhance Product and services.
Job Role
Key Tasks:
- Develop customer segmentation based on usage and other behavioural patterns
- Assist the business in understanding of customer groups and behaviour trends
- Support the development of targeted campaigns and ROI calculation/campaign optimization (Advance Analytics cycle)
- Data mining related to customer lifecycle management
- Support data-warehousing activities
- Support for BI projects that impact CLM and CVM
- Support the conduct and execution of all market research activities, liaising with internal stakeholders to provide customer data when required.
- Build a customer knowledge centre that provides a 360-degree view of customers (usage and other behavioural patterns), including findings from consumer research and surveys, The insights derived should support CLM and CVM initiatives
- Provide information and data in accordance with defined objectives in response to specific requests by stakeholders
Context :
- Dynamic and highly competitive telecommunication & ICT industry
- Highly regulated environment
- Regionalization structure implication
- Performance driven environment
- Developing sophisticated Client base
- Diverse cultural environments
- Active Media Engagement and Brand Reputation
How to Apply
Interested and qualified applicants should click here to apply.
Job Title: Controller, MFS Product & Services (Market Place)
Role
Education
- A minimum of a Degree in Business or an equivalent qualification
Experience
- A minimum of 3 years relevant experience (experience in mobile financial services will be an advantage)
Competencies
Professional/Technical competencies:
- Market Intelligence
- CRM
- Financial Acumen
- Analysis and Evaluation
Skills and Competencies:
- l competencies:s self and is a team player
- Energy and Drive: Innovative, Takes initiative, is result-oriented and develops self-consistently
- Interpersonal skills: leadership, customer centricity, collaboration and coaching and developing direct reports
- Personal Skills: Trustworthy, integrity and ethical in dealings
- Operating Skills: Ability to focus on priorities and plans, shares knowledge effectively
- Organizational Positioning Skills: Good written and verbal communication, presentation skills, commitment to the organization
- Good business sense
- A deep understanding of marketing principles
- Good communication skills
- A positive attitude
Must live the MTN Values of
- Can Do; Integrity; leadership; Innovation; Relationships
Must Live the MTN Vital behaviors of;
- Complete Candor, Complete Accountability, Active Collaboration, and Get it Done
How to Apply
Interested and qualified applicants should click here to apply.
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